BUS 320 - Foundations in Organizational Leadership and Management

Credit(s): 3

The effectiveness of service delivery systems and the quality of services depend on the degree to which leaders and managers apply practices that are based on the best available evidence. This course provides coverage of a range of evidence-based leadership and management practices that are essential for effective service delivery and successful organizational performance. Topics include, but are not limited to, best fit models of leadership and management, strategy development and organizational design, human capital management, budget concepts and techniques, and organizational ethics. Small group analyses of multiple diverse examples, ethical dilemmas, and case studies; role-plays; and student presentations provide opportunities for students to contextualize, apply and integrate key concepts.

Offered: F, Sp