Jun 14, 2024  
2023-2024 Catalog 
  
2023-2024 Catalog
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BUS 135 - Customer Relations in a Multicultural World


Credit(s): 3

This course takes an in-depth look at working with individuals, organizations, and communities that have varying forms of language and value systems. Students will examine personal cultural competencies, values, and communication approaches that are required for quality customer service. Strategies to understand and meet the customer’s needs across cultures are discussed and analyzed.

Offered: F, Sp



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